Inclusivity at Microsoft:
Improving Accessibility in Office
Addressing challenges of remote work for customers with executive dysfunction
the gist (video transcript)
* = Top-notch clip. You should probably watch it.
(30-second intro that only makes sense in the context of the video and I would forgive you for skipping)
receive a brief, recognize a problem, or identify an opportunity
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context is critical
question everything
inquire & empathize
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seek to understand the situation, your stakeholders, and their needs
find the core
think laterally
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design constraints are not creativity constraints
let your imagination lead
divergent thinking -> novel combinations -> innovation
test early & often
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design processes are nonlinear
research through design
question your assumptions
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revisit the brief, your notes, the data, anything and everything
pay attention to all of the elements
idealistic -> strategic
consider design paradoxes &
the nature of evil
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design with authenticity
strive to inspire enriching experiences
ensure your vision aligns with stakeholders'
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design purposefully & thoughtfully
deliver desiderata
reflect, learn, and grow
the devil is in the details
the delight is in the details
Minimum Viable Philosophy -> Earliest Releasable Designer
Redefining Onboarding at Lucidchart
Improving retention and engagement of new and existing users with a feature balancing the needs of both